Secure data

Information in Compliance with the rules of protection of personal data

In Europe and Spain, there are data protection rules designed to safeguard your personal information, and they are mandatory for our organization.

That’s why it is very important for us to clearly explain what we do with the personal information we request from you.

We will be transparent and give you control of your data through simple language and options that allow you to decide how your information is used.

If you have any questions after reading this, feel free to ask.
Thank you very much for your help.

About Us

Who are we?

• Name: ISOTROL S.A.
• CIF/NIF: A41142241
• Main activity: Consulting and Computer Engineering
• Address: Isaac Newton, 3 – Avenue, Edificio Bluenet, 4th floor, 41092 Seville
• Phone: +34 955 03 68 00
• Email: administracion@isotrol.com
• Website: www-pre.isotrol.com

What do we do with your data?

Why do we collect your data?

In general, your personal data will be used to interact with you and provide our services.
Additionally, it may be used for activities such as sending advertising or promoting our services.

Why do we need your data?

Your data is required to interact with you and deliver our services.
We will provide clear and simple checkboxes so you can decide how your information is used.

Who will access your data?

Only authorized personnel in our organization will access your data.
Some external entities, such as our bank (for payment processing), may also access it.
Public or private entities may also request your data under legal obligations (e.g., tax authorities).
In any other case, we will ask for your prior consent in a clear and understandable way.

How will we protect your data?

We apply effective security measures based on the risks involved in handling your data.
Our organization has implemented a Data Protection Policy and conducts annual audits to ensure your data is always protected.

Will we transfer your data to other countries?

There are countries considered safe (like those in the European Union) and others that are not.
Our policy is not to send your data to unsafe countries.
If necessary, we will request your explicit consent and apply appropriate security measures.

How long will we keep your data?

We will store your data during our relationship and as long as legally required.
Once legal periods expire, your data will be securely deleted in an environmentally respectful way.

What are your data protection rights?

You can contact us to:

• Know what data we hold about you
• Correct inaccurate data
• Delete your data when the relationship ends (if legally allowed)
• Request data transfer to another provider (portability)

To exercise these rights, send your request along with a copy of your ID to our contact address.
We have forms at our offices to help you do this.
You can also find more information at www.agpd.es (Spanish Data Protection Agency).

Can you withdraw your consent later?

Yes. You may withdraw your consent at any time.
For example, if you previously agreed to receive advertising but now wish to stop, simply inform us using the appropriate form at our offices.

What if your rights are not respected?

You can file a complaint with the Spanish Data Protection Agency via:

• Website: www.agpd.es
• Mail: C/ Jorge Juan, 6. 28001 Madrid
• Phone: 901 100 099 / 91 266 35 17

Filing a complaint is free and does not require legal representation.

Will we create profiles about you?

Our general policy is not to create profiles.
However, in certain cases (e.g., to offer personalized services or promotions), we may analyze your past purchases or service history.
In such cases, we will apply strict security measures to prevent unauthorized access or misuse.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those already stated.
If we ever need to, we will first ask for your clear and explicit consent.